Account deletion
Delete your Ascend Coaching account.
You can ask for your account and the data held about you to be deleted at any time, whether or not you are still a client. Developer: Ascend Coaching. App: Ascend Coaching (com.ascendcoaching.app).
1. Sign out on your devices
In the app, open Settings and choose Sign out. This removes the session token from the device. If you want the app gone too, uninstall it; revoke its Health Connect permissions in Android Settings if you had granted any.
2. Send the request
Email ascendcoachingphysique@gmail.com from the email address you sign in with, with the subject "Delete my Ascend Coaching account". We reply to that address to confirm it is you.
3. What is deleted
Within 30 days of confirmation we delete your login identity, sessions, coaching plans, check-ins, measurements, progress photos, logged meals and all Health Connect data we hold, from both Cloudflare and the coach's Google Workspace storage. You receive an email when it is done.
4. What may be kept
Invoices and payment records, for as long as Maltese accounting law requires. Nothing in them identifies your training or health data.
Partial deletion
If you only want some data removed (for example progress photos or Health Connect history) say so in the email; we delete that part and keep the rest.